Overview

This policy explains how Cranbourne Handyman handles personal information collected through this website. We aim to handle personal information in line with the Australian Privacy Principles.

What we collect

When you use our quote form, we collect the information you provide, such as your name, email address, suburb, job description and any other details you choose to include. Like most websites, our hosting and analytics tools may also record technical information such as your browser type, pages visited and approximate location.

How we use it

We use your information to respond to your enquiry, prepare a quote, arrange and carry out work and keep records of jobs. We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

Sharing

We may share information with service providers who help us run the website and email, and where required by law. We do not otherwise disclose personal information to third parties.

Storage and security

Information is stored using reputable hosting and email providers. We take reasonable steps to protect it from misuse, loss and unauthorised access, and delete it when it is no longer needed.

Cookies

This website may use cookies for basic functions and to understand how visitors use it. You can disable cookies in your browser settings.

Access and correction

You may ask to access or correct the personal information we hold about you by contacting us through the quote form.

Complaints

If you have a concern about how we handled your information, contact us through the quote form. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.

Changes

We may update this policy from time to time. The current version is always on this page.